Privacy Policy

DYNAMOX SOLUÇÕES CRIATIVAS LTDA, hereinafter referred to simply as DYNAMOX, has as one of its principles the recognition, respect and preservation of the privacy of its clients (“User”). In view of this, we are committed to respect your privacy and the confidentiality of your data provided in transactions carried out through the use of Dynamox software – Mobile Applications and Web Platforms – and Website.

This “Privacy Policy” aims to inform you that your personal information is collected when you access the Dynamox Website, its Mobile Applications and Web Platforms  and / or use any of the Dynamox “Services”.

We invite you to get to know the Dynamox’s Declaration of Managerial Responsibility at:

By visiting the Website and using Dynamox software – Mobile Applications and Web Platforms – or any of its Services, you indicate your acceptance of the terms of the DYNAMOX Privacy Policy.



1. Collection of Personal Data

1.1. The Mobile Application, the Web Platform and / or Dynamox “Services” are for select public use, previously authorized, and do not collect personal data from anyone under the age of 18 without the consent of the parent or guardian.

1.2. By accepting the terms of this Privacy Policy, you represent under the penalty of the law, to be 18 years of age or older.

1.3. To improve your experience with the Dynamox Services, your personal data is collected and stored when you register and access the Mobile Applications and Web Platforms, when accessing Dynamox through the Website or through other specific contact channel to reach Dynamox team. The personal data may include your name, email address, contact information, IP address and the name of the computer that is accessing, as well as other data relevant to the use of the Dynamox Services.

1.3.1. DYNAMOX undertakes not to use the personal data provided by the users of its Mobile Applications and Web Platforms as well as by visitors to its Website without your consent, which is provided by the agreement with this Privacy Policy and the General Terms of Use, so that from the beginning of the use of the Mobile Application and the Web Platform, you agree with these Terms.

1.4. DYNAMOX may also collect information about user activities when accessing the Services, including, without limitation, information about the devices used to access the Services (such as PC, smartphone, etc.), configuration information of your operational systems, metadata of your files, and dates and times associated with your interaction with the Services. DYNAMOX hereby declares that the data collected will be the one strictly necessary for the provision of contracted services.

1.5. Data collected by DYNAMOX upon your registration and from the company you represent, are public data, used for internal record and issuance of sales invoices that validate the guarantee of the acquired solutions and that will not be intentionally made available under any circumstances, except for legal matters, duly authorized, and for which the User gives its implicit consent by accepting this Privacy Policy.


2. Use of Collected Data

2.1. The collection and storage of User data are only intended to provide the DYNAMOX Services and the practice of the necessary acts arising from them. DYNAMOX will use your personal data for the following purposes: (a) send messages to you such as alerts, notifications and updates; (b) communicate you about new products and services that may be of interest to you; (c) for any purpose you authorize at the time of data collection; (d) comply with legal obligations.

2.2. Data stored by DYNAMOX, when used for statistical purposes will be done in an aggregate form, preserving the confidentiality of personal and company data, being strictly prohibited the disclosure of any personal and individualized information.

2.3. In addition to personal data, DYNAMOX collects data from monitored parameters by its hardware, such as the data loggers (DynaLoggers) and gateways (DynaGateways) of the DynaPredict or other Solutions installed at industrial assets that involve the operation of the same hardware.

2.3.1. The data referred to in item 2.3. can be used to: (1) answer questions about DYNAMOX software; (2) elaborate diagnoses; (3) generate preventive and corrective actions, as well as suggest improvement measures; (4) compose Bigdata; (5) feeding vibration and temperature analysis algorithms; (6) to analyze evidence of possible contraindicated applications; (7) serve as a basis for distributor training system and feedback to partners, (8) anonymously inspire creation, editing and distribution of online publications via the Website’s Content; (9) development of agenda for future Conventions; (10) others not mentioned here, and that will be informed to the User at the time of its application.

2.4. The data collected by DYNAMOX may be used by other Partner companies or that may arise and form an economic group with it, always respecting this Privacy Policy. By submitting the data to the Web Platform, you agree to this mode of use. DYNAMOX will not transfer your data to third parties outside its eventual economic groups without your previous and express consent to this Privacy Policy, unless obliged to do so under applicable legislation.

2.4.1. This resolution does not apply to sensitive data, or personal data involving People Management or Financial Management, and refers solely to services via the Mobile Application, Website and Web Platform.

2.5. DYNAMOX invites the User to always question the intermediary about data security issues and require a convenient ethical and appropriate stance of compliance that benefits everyone.


3. Your Rights in Regards to your Personal Data Collected

  • Right to access, rectification or exclusion of your data;
  • Right to information about the existence of treatment or treatment given to your data;
  • Right to request blockage or removal of your data;
  • Right to restrict the processing of your data (and its consequences);
  • Right to oppose a given treatment;
  • Right to learn about the logic behind the collection of your data;
  • Right to information about data access denial possibility and learn the
  • consequences of it;
  • Right to withdraw your consent.

 3.1. If you wish to exercise your right of access to your personal data, to oppose the treatment given to it, or to request its rectification, contact DYNAMOX at


4. Data Management and Data Exclusion

4.1. DYNAMOX shall not be liable for the content, correctness, authenticity, completeness and update of the data provided by its Users, nor for any improper use of information published by Users or for fraud resulting from the violation of passwords.

4.2. It is the sole responsibility of the User to provide only correct, true, authentic, complete and up-to-date information, as well as to ensure the confidentiality of the password, not disclosing it to third parties. And, arrange with the administrator, to delete your access to the Mobile Application and Web Platform when you leave the USER company, or by work leave for any other reason.

4.3. The data obtained through DYNAMOX hardware purchased and installed at your company assets will have the same treatment given to your personal data, and will be fully owned by you and your company.

4.3.1. Messages about the data obtained regarding your and your company monitored assets will circulate exclusively among those directly involved, with information classified as (x) Restricted Use, whenever it is not considered critical and can be classified as (x) Confidential.

4.4. You must be fully aware that DYNAMOX may need to access your data for the correct record of collected data about the condition of assets monitored by DYNAMOX hardware. Should you require the exclusion of data stored on DYNAMOX servers, this may affect or prevent such actions.

4.5. If you terminate your business relationship with DYNAMOX, you may request access to your data stored on DYNAMOX servers, however such request must be made within sixty (60) calendar days, from the end of the contract. After this period the data can be discarded,after its content deletion, observing the legal obligations in force.


5. Security

5.1. DYNAMOX takes all appropriate technical and organizational security measures to protect the data of its Users and clients. However, you must be fully aware that no security system is fully guaranteed, so that DYNAMOX is not liable for data leakage, when proven to have occurred in a criminal manner, by third parties outside the contracted business relationship.

5.2. DYNAMOX reserves the right to monitor the entire Web Platform, mainly to ensure that the rules described in this Privacy Policy are abided by, and there is no violation or abuse of applicable laws.

5.3. DYNAMOX declares that all digital information from its products and

services are hosted and secured by Google Cloud Platform under that party Service Level Agreement.


6. Cookies

6.1. DYNAMOX may use the storage of information (known as cookies) to enable you to use our Website more easily and to keep track of certain statistical data that help us improve our Website. Our cookies do not contain personally identifiable information. Most browsers are initially configured to accept cookies. If you wish, you can instruct your internet browser to prevent cookies from being used and to delete existing cookies. However, please note that the high quality of the DYNAMOX Website may be reduced as a result of this option.

6.2. Through the use of cookies, information such as IP address, geographical location, reference source, type of browser, duration of the visit and pages visited are collected.

6.3. Please refer to the help guide of your internet browser for further guidance.


7. Changes to the Privacy Policy

7.1. DYNAMOX reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time. Your continued use of the DYNAMOX Website or its Mobile Applications and Web Platforms after posting changes to these terms means that you accept these changes.

7.2. If you have any questions about this Privacy Policy contact us at or at the contact posted at


8. Applicable Law

8.1. The laws of the Federative Republic of Brazil apply to this Privacy Policy, and the Forum of the Capital of the State of Santa Catarina is competent to consider any controversy arising from this instrument.

Version 2.0 of November 20th, 2019.